TotalCAREiQ

TotalCAREiQ™

Industry-Leading Customer Care

Enhancing the Customer Experience

The TotalCAREiQ team focuses on delivering fast, specialized results. We're here to help ensure your MEDIASHAREiQ lecture capture and enterprise video management software solution sustains high performance standards over the long term through exceptional support, advanced training, best practices, and access to exclusive content.

TotalCAREiQ Benefits

Customer Support

The TotalCAREiQ customer support team is on call to keep your MEDIASHAREiQ solution running at peak capacity with fast and effective responses to your reported concerns and questions. We pride ourselves on having a strong relationship with our customers and are committed to your long-term success. Count on the team to: perform remote video capture program diagnostics and issue resolution; provide phone, email, and web-based assistance; and schedule and conduct key software updates.

Training and Education

The TotalCAREiQ team focuses on delivering fast, specialized results. We're here to help ensure your MEDIASHAREiQ lecture capture and enterprise video management software solution sustains high performance standards over the long term through exceptional support, advanced training, best practices, and access to exclusive content.

Project Management​

MEDIASHAREiQ project managers "own" each job completely, from the receipt of a purchase order to the completion of the project. We work closely with you to coordinate with multiple vendors and departments to ensure timely completion of projects, and guarantee your expectations are met.​

Enhancements​

We provide billable services to customers who may need to conduct certain tasks in their environment but may not have the scope or resources to complete them in-house. A MEDIASHAREiQ sales manager can discuss these and other unique needs.​

Download Our FREE Tip Sheet

"7 Things Universities and Businesses Can Learn from Successful Video Programs"

Learn more about how Video Content Management and Recording technology helps foster better video-based program outcomes:

→ Learn How To Enhance Video Training

→ Learn How To Engage Learners More Effectively

→ Learn How To Gain Cost Efficiency With Video

Get a Demo of MEDIASHAREiQ

Experience MEDIASHAREiQ’s powerful all-in-one video education, training, and communications with a free product demo.
Expert Demonstration. No obligations. Get started today!

Get a Demo of MEDIASHAREiQ

Experience MEDIASHAREiQ’s powerful all-in-one video education, training, and communications platform with a live product demo.

Experience MEDIASHAREiQ’s powerful all-in-one video education,
training, and communications platform with a live product demo.
Expert Demonstration. No obligations. Get started today!
Experience MEDIASHAREiQ’s powerful all-in-one video education, training, and communications platform with a live product demo.

Expert consultation. Quick set-up. No obligations. Get started today!

GET the definitive video platform buyer's guide, For Free!

GET the definitive video platform buyer's guide, For Free!

Learn the Top 6 Features to Look for in Your Video Platform to pick the right vendor for your lecture capture and video content management needs.

Learn the Top 6 Features to Look for in a Video Platform for your lecture capture and video content management needs.